Sales: +971544204202
Warehouse: +971524420320
Landline: +97144229405

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Terms & Conditions

 

Returns & Refund Policy:

  • We will be happy to exchange the unused items in the original packing, together with the original receipt/invoice within the 7 days of the purchase date. (Only applicable on the standard/ready to sell products and not customized products)
  • No returns or refunds as per company policy for tailor made / customized products. 
  • We don't accept return/exchange goods sold on Sales Promotions, Special Price, ‘AS IS’ etc.
  • No return or exchange once the packaging is removed like open sofas, mattresses, unwrapped linen, and damaged or spoilt items.

 

Estimated Delivery Time:

At R2R FURNITURE, we value our customers and strive to provide the best possible service within the estimated time. The delivery time is based on the ordered product and each product listing mentions the delivery timelines seperately.

 

Cancellation Policy:

The order can be cancelled within 12 hours of the order placement. Post 12 hours, the order can not be cancelled and can not be refunded. Kindly contact us at r2rcompany@gmail.com for any queries. 

 

Disclaimer:

Due to the screen and different angles of pictures, there may be a slight variation in the design, color between the physical product and the display pictures.


Terms of Use:

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SITE.


R2R FURNITURE Trading LLC (R2R FURNITURE ) maintains this Web Site that is linked to this site (collectively 'the Site') and all the information, communications, software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the Site (collectively 'Content'), for the use of its customers, employees and members of the general public but only for the lawful purposes described below. Such content is provided by R2R furniture as a convenience to its customers and to the general public.

ACCEPTANCE OF CONTRACT TERMS: JURISDICTION

In exchange for accessing, browsing and/or using the Site, you agree to be bound by these terms and to comply with all applicable laws and regulations, including without limitation UAE Federal Law No. 40 of 1992 concerning the Protection of the Intellectual Work and Rights of the Author and the Implementing Regulations thereof. You represent you have the legal authority to accept these Web Site Terms of Use on behalf of yourself or any party you represent. Use of the Site is unauthorized in any jurisdiction that does not give effect to these Web Site Terms of Use, including without limitation this paragraph.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SITE.
The Site is controlled and operated in whole or in part By R2R FURNITURE from its offices within the UAE. By accessing the Site you agree that the laws and regulations of the UAE and the Emirate of Dubai without regard to conflicts of laws principles, will apply to all matters relating to use of the Site, and you agree that any litigation shall be subject to the exclusive jurisdiction of the Courts of Dubai, UAE. Those who access the Site from other locations do so at their own risk and are responsible for compliance with applicable local laws. R2R FURNITURE  makes no representation that the Content in the Site is appropriate or available for use in other locations, and access to it from territories where the Content is illegal is prohibited. You acknowledge that R2R FURNITRE reserves the right in its sole discretion to refuse to terminate access to the Site by you at any time.


COPYRIGHT AND RESTRICTIONS ON USE OF CONTENT
While R2R FURNITURE provides the information on this Site to anyone, we retain copyright on all text and graphic images. You acknowledge, having been advised by R2R, that the Content is protected in the UAE and internationally by a variety of laws, including but not limited to, copyright laws and treaty provisions, trademark laws and other proprietary rights laws (collectively 'Rights'). In addition to R2R FURNITURE 's Rights in individual elements of the Content, R2R FURNITURE  or its licensors own a copyright in the selection, coordination and arrangement of the Content.
You are hereby granted permission to access the Content from the Site in whole or in part, (and except where otherwise specified or provided by R2R FURNITURE , print a single copy of the information for your own personal use) but only for purposes of viewing and browsing through the Site or ordering products or services from the Site if applicable. You are also hereby granted permission to the store files on your computer for your own personal use; reference hypertext documents on the Site from your own documents. However, these permissions terminate automatically if you breach any of the Web Site Terms of Use. R2R FURNITURE is not granting you any permission to use the Content other than the permission expressly stated in these Web Site Terms of Use. All other use of Content from the Site, including, but not limited to modification, publication, transmission, participation in the transfer of sale of, reproduction, creation of derivative works from, distribution, performance, display, incorporation into another web site, reproducing the Site (whether by linking, framing or any other method), 'mirroring' the Site or in any other way exploiting any of the Content, in whole or in part, or downloading and using software repeatedly for uses other than those expressly permitted may not be made without R2R FURNITURE s prior express written consent.


LIMITATION ON SCOPE OF CONTENT
The Site contains information regarding (R2R FURNITURE) and promotional programs. The Products described in this Site contain uniquely UAE specifications and are offered for sale in the UAE. The promotional programs if any described in this site are available only in the UAE or those Emirates as specifically referred to within the description of the program. The price information contained in or provided through the Site is for information purposes only and does not constitute any offer to sell the products concerned. The actual prices and terms and conditions of sale will be determined by the authorized distributor/dealer of the Products concerned.


TRADEMARKS AND SERVICES MARKS
R2R FURNITURE and other trademarks, such as products and service names found on the Site (collectively the 'Trade Marks') are owned by R2R FURNITURE or its associate companies, suppliers, business associates or third parties and registered in the UAE and/or elsewhere or unregistered. Nothing on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademarks displayed on the Site, without the written permission of the Trademark owner concerned. The Trademarks may not be used in any way, including in advertising or publicity pertaining to distribution of Products on the Site, without prior, written permission of R2R FURNITURE
SUBMISSION AND COLLECTION OF INFORMATION
There are instances where R2R FURNITURE  requests personally identifiable information from the Site users to provide them with a service or correspondence (promotions and mailed brochures). This information, such as name, mailing address, e-mail address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data by R2R FURNITURE  and is used to fulfill your request. Although R2R FURNITURE  makes every effort to ensure the secure collection and transmission of sensitive user information using industry accepted data collection and encryption methodologies R2R FURNITURE  does not guarantee the security of any information transmitted to or from the Site or data gathered from the usage of the Site. The information you provide and the data gathered is used by Homes R Us to improve the services we provide you. You hereby grant R2R FURNITURE  an unrestricted, royalty-free, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute any information you send, and agree that R2R FURNITURE is free to use any ideas, concepts, know-how or techniques that you send R2R FURNITURE  for any purpose.


PROHIBITED CONDUCT
You are prohibited from posting or transmitting to or from the Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law. You agree (i) not to use the Site to upload or distribute in any way files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; (ii) not to interfere or disrupt the Site or any networks connected to the Site; (iii) not to use any device, software or routine or attempt to interfere with the proper functioning of the Site or any transactions being offered at the Site (iv) not to use the Site to collect or export personal information, including, without limitation, financial information, about other participants at the Site; (v) not to use the services, products associated with the Site for illegal purposes, and (vi) to comply with all regulations, policies and procedures or networks connected to the Site.

DISCLAIMER OF WARRANTY
R2R FURNITURE  DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THE CONTENT OF THE SITE OR ANY OTHER WEB SITES LINKED TO OR FROM THE SITE. THE CONTENT OF THE SITE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW, R2R FURNITURE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF THIRD PARTY RIGHTS.
REVISIONS
R2R FURNITURE  may revise or withdraw the Content, in whole or in part, at any time without notice. R2R FURNITURE  may at any time revise these Web Site Terms of Use by updating this posting. By using the Site, you agree to be bound by any such revisions and you agree to periodically visit this page to determine the then current Web Site Terms of Use to which you are bound.